Requirement Gathering & UI Design is definitely my thing. I love synthesizing complex data, and translating it into a visual product.
Interviewing and Understanding People is a super power of mine. I spent 8 years in technical recruiting, and it taught me how to listen and speak to users and stakeholders while asking the right questions.
Process Improvement? I gotchu. 7 years in government contracting operations taught me how to prioritize, simplify, and automate manual processes.
I'm currently a Product Designer for Veeva.
READ MY 5 PILLARS10+ years of professional experience in project management, technical recruiting, and design.
Still not convinced? But wait there's more! Here's a SWOT analysis of my current skill set.
ux research
user interviews
usability heuristics
ui design
wireframes
sketches
product design
project management
agile methods
leadership
information architecture
none, but if i had to pick, it’s that I care too much.
oh, i guess i’m slightly allergic to grass (if that’s even considered a weakness)
Looking for interesting projects & companies
open to freelance work
the roomba & sentient robots
large bodies of water
kill most bugs
Sage is an AI (LLM) powered chatbot that I designed that was so good, we ended up getting rid of ZenDesk. The goal was to improve our customer experience in app and letting the AI handle the most common questions, accuractely.
explore case studyFolsom Psychology came with a complex workflow. While they had several existing tools, information was scattered across 6 separate spreadsheets, leading to manual updates and potential inconsistencies
explore case studyThere are laws and policies on how difficult companies can make cancelling subscriptions can be. But when designed, your users might actually come back. This case study is how I make the company about $100k a year in returning customers.
explore case studyI worked with Tech Fleet, a passionate community of UX/UI designers, researchers, and developers who volunteer their expertise on pro-bono projects, primarily for non-profits.
herd cats with meDelivered a platform empowering people with a fighting chance of recovering their stolen bicycles through a mobile device right at their fingertips. Sprocket provides a social platform to mitigate bike theft before it happens.
find some bikes
You're at Config in San Francisco for three days. Here's where to eat, what to walk, and how to find side events that aren't gatekept, from a designer who's done it twice.
I found 786 icons with no index, no naming system, and 80 duplicates. Eight weeks later they were 240 named components in 23 categories. Here's the audit and the ratio that made it work.
Occasional bad takes, mostly good banter, some helpful UX/UI opinions, life, and random postings.
READ THE BLOG
Emily is a skilled professional with particular strengths in user experience (UX) design, client interactions, and time management. These skills make her a highly valuable team member.
She is adept at finding UX solutions, handles difficult client relationships with diplomacy, and consistently meets deadlines thanks to her organizational abilities.
What truly stood out was Emily's unwavering support for the design team. Her leadership style, marked by encouragement, empowered the entire team to contribute their best work.
Emily displayed a remarkable ability to take decisive action, ensuring our team not only navigated through uncertainties but also thrived.
Emily has demonstrated a thoughtful and methodical approach to product strategy, stakeholder communication, and design iteration.
